Privacy Policy
Last updated: March 2024
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number
- Delivery and billing addresses
- Payment information (processed securely by third parties)
- Order history and preferences
- Communications with sellers and support
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your purchases
- Improve our services and user experience
- Send promotional communications (with your consent)
- Detect and prevent fraud
3. Information Sharing
We share information with:
- Sellers to fulfill your orders
- Payment processors for secure transactions
- Shipping carriers for delivery
- Legal authorities when required by law
4. Data Security
We implement industry-standard security measures:
- SSL encryption for data transmission
- Secure data storage with encryption
- Regular security audits
- Access controls and authentication
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
6. Cookies
We use cookies to:
- Remember your preferences
- Analyze site traffic
- Personalize your experience
See our Cookie Policy for more details.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from children.
9. Changes to Policy
We may update this policy periodically. Continued use after changes constitutes acceptance.
Contact Us
For privacy inquiries, contact us at privacy@duukaafrica.com